This facility (the corporation that manages the facilities listed on each reservation site on consignment and FamiliaLink Co.) (the corporation that manages the facilities listed on each reservation site on behalf of the Company and FamiliaLink Co.) (hereinafter referred to as "the Company") has established this Privacy Policy (hereinafter referred to as the "Policy") and faithfully carries it out, recognizing that it is an important social responsibility of the Company to protect and appropriately use personal information entrusted to the Company by customers and business partners (hereinafter referred to as "Customers, etc."). We have established this Privacy Policy (hereinafter referred to as the "Policy") and will faithfully implement it.

Article 1 (Purpose of Privacy Policy)

The purpose of this policy is to achieve reliable protection of information and to provide ongoing peace of mind to customers and others.

Article 2 (Information to be kept in custody)

1. Information received from customers, etc.

The information we receive from you includes your name, address, telephone number, e-mail address, date of birth, gender, information entered by you in the forms provided by us, information entered by our staff in accordance with your instructions, and other items essential to the provision of services and transactions.

2. Information obtained from a person who is authorized by a customer or other person with legitimate authority

This includes information on customers, etc. that is legally obtained from customers by our company through use applicants, introducers, mediators, business partners, and businesses that accept packaged products, etc., and provided by legitimate authority.

3. Information we collect when you visit our website

We may collect information when you visit websites that we manage. This includes the following information

1. terminal information
2. log information
3. Cookies and anonymous IDs
4. location information (as used by location-based services, e.g. GPS position)
5. IP address and personal identification information

4. Information on recorded calls with us

Calls may be recorded to improve service and enhance compliance.

Article 3 (Purpose of Use of Information)

We will use the information we receive from customers, etc., for the following purposes

1. To contact customers to confirm reservations, etc.
2. To provide services, products and information to customers
3. To conduct marketing activities
4. To conduct analysis for the improvement of services and products
5. To send questionnaires for further improvement of our services
6. To request compliance with the terms and conditions of use of services provided through our website and mobile site
7. To protect the services we provide through our website and mobile site, as well as our customers, etc.
8. For purposes of use that are separately specified or announced to the customer

Article 4 (Handling of Information)

1. We will appropriately and carefully manage the information we receive from our customers, and will take necessary and reasonable security control measures to prevent leakage, loss, misuse, alteration, and unauthorized access. In addition, when information is provided to us by means of communication, we strive to ensure the security of the information by using SSL (Secure Socket Layer) encryption and other security technologies as necessary to prevent interception by third parties during the communication process.
2. In order to improve the quality of our services and for the convenience of our customers, we may outsource a part of the information we receive from them to an outside contractor, and in such cases, we will instruct and supervise the contractor to manage the information appropriately.

Article 5 (Disclosure and Provision to Third Parties)

We will not disclose or provide personal information to third parties except in the following cases

1. With the consent of the customer, etc.
2. When disclosure or provision is required by law
3. When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the customer, etc.
4. When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the customer, etc.
5. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
6. When disclosing or providing information to subcontractors to the extent necessary to provide services to customers, etc.

Article 6 (Joint Use)

We will share the personal information of our customers, etc. as follows

1. Items of personal information to be shared Items (1) through (3) listed in "2.
2. Scope of joint use
   1. Familia Link Inc. and affiliated companies
   2. Contracted Operator
3. Purposes of use by persons with whom information is shared Purposes (1) through (8) listed in "3.
4. Name of the person responsible for the management of user information Yusuke Kashiwagi, Personal Information Management Manager, Familia Link Inc.

Article 7 (Compliance with Laws and Regulations)

In order to ensure the protection of personal information, we will comply with all laws, regulations, and guidelines related to personal information.

Article 8 (Respect for the Rights of Customers, etc.)

We respect the rights of our customers and will respond to requests for disclosure, correction, or discontinuance of use of their personal information to the extent reasonable and necessary after confirming the identity of the customer.

Article 9 (Contact for Inquiries)

Please direct any comments, questions, inquiries or complaints regarding the handling of information to the following contact point.

Company Name: Familia Link Inc.

Contact: 03-5366-5959

Article 10 (Changes to the Privacy Policy)

We will review our practices regarding the handling of user information from time to time and may change this policy from time to time as necessary. Any changes will be posted on this website. The revised Privacy Policy will be effective from the time it is posted on this website.