As this facility is not a hotel, there is no cleaning or linen change during your stay. Cleaning supplies and a washer/dryer are available.

Please be sure to purchase your groceries along the way, as supermarkets are not accessible on foot.
Pajamas are not provided.
Security cameras are installed at the entrance of the building to ensure the safety of our guests.
Please note that guests under high school age are not allowed to stay at the hotel.
Our facility is located in the Hakone area, which is rich in nature. Therefore, insects (ants, mantis, centipedes, etc.), spiders, and wild animals (wild boars, civets, monkeys, snakes, geckos, etc.) inhabit the area around the facility regardless of the season.
If you see a wild animal, please refrain from approaching it or yelling or otherwise provoking it.
In addition, although we carefully check the rooms during each cleaning and regularly exterminate, prevent, and take measures against insects, unfortunately we are unable to completely prevent insect infestation. We hope you will understand that this is only possible with our lush green location.
We recommend that you refrain from using this service if you are not a fan of insects by any means.

Noise that disturbs neighbors (especially during the night and early morning) (30,000 yen fine + tax)
Smoking indoors, on balconies, and in the vicinity, and littering cigarette butts (50,000 yen fine + tax)
Illegal dumping of garbage in the neighborhood (30,000 yen fine + tax)
Unauthorized overbooking (20,000 yen x number of people overbooked)
(3) Stains, damages, and take-backs of indoor equipment (billing for expenses incurred in purchasing replacement items, etc.)

If any of the above acts are observed, an additional fee will be charged.