As this facility is not a hotel, there is no cleaning or linen change during your stay. Cleaning supplies and a washer/dryer are available.

Room clothes are not provided, so please bring your own.
Security cameras are installed at the entrance of the building to ensure the safety of our guests.
Please note that when snowfall is forecasted, calcium salt will be unconditionally sprinkled on the parking lot.
Our facility is located in the Hakone area, which is rich in nature. Therefore, insects (ants, mantis, centipedes, etc.), spiders, and wild animals (wild boars, civets, monkeys, snakes, geckos, etc.) inhabit the area around the facility regardless of the season.
If you see a wild animal, please refrain from approaching it or yelling or otherwise provoking it.
In addition, although we carefully check the rooms during each cleaning and take regular measures to eliminate, prevent, and control insects, we unfortunately cannot completely prevent insect infestation.
We hope you will understand that this is only possible in a location with abundant greenery.
We recommend that you refrain from using this service if you are not a fan of insects by any means.

No room has been vacated after check-out time (2,750 yen/15 min. late fee)
Not yet approved for an extension of stay.
Noise that disturbs neighbors (especially between 9:00 p.m. and 7:00 a.m.) (33,000 yen fine)
If smoking is discovered or cigarette butts are brought into the room, etc. (55,000 yen fine)
Illegal dumping of garbage in the neighborhood (33,000 yen fine)
If the number of guests exceeds the number of people who have reserved the room (22,000 yen x the number of excess guests x the number of nights)
Damage to facilities and equipment, and taking them home (charges for purchasing replacements or repairing them)
Bringing and using fire pits and charcoal grills
Pets on the premises
Accommodation for high school students and under only, unaccompanied by a parent or guardian

If any of the above acts are observed, an additional fee will be charged.
Smoking is prohibited in the building. Additional charges will be incurred if there are any signs of smoking after leaving the room.